
- #Honeywell thermostat screen lights up but no display install
- #Honeywell thermostat screen lights up but no display update
- #Honeywell thermostat screen lights up but no display pro
There may be some troubleshooting we can do to get that sorted out. Hi Dalex2012! We appreciate you taking the time to rate our Honeywell Homes app. Please fix the bugs soon, its a great app when it actually works. Do not need the bells and whistles, just app the works because it used to. Obviously something got messed up on the updates, I wish they leave the app alone, I understand that it is necessary for security purposes but sometimes if it ain’t broke don’t fix it. Also, I did not change any of the settings in the app nor the thermostats and the only thing that I change constantly is the temp and schedule which I used to do all the time and the app always follows the schedule. Also, before when I click and adjust the temp, it will give me an option to either hold for a period of time, hold temporarily or remove hold, now it does not do that all the time, sometimes I click out of the main page where you adjust the temp and go back and it will show up, most of the time I have to close the app out a few times to be able to get these options to show up. Now, the schedule won’t change until you go to the app and close it, open it again and maybe if you are lucky it will show “following schedule”, otherwise, you have to close and reopen the app several times. I used to be able to change it and it will follow the schedule properly (or even if I leave the schedule alone). Like what the others are experiencing, the scheduling function has been a nightmare since.
#Honeywell thermostat screen lights up but no display update
They have updated this app recently, maybe the 2nd to the last update basically messed this app up. You can also reach us through Twitter or Facebook under Honeywell Home. when you have a moment, contact us at 1-85, or through live chat at. We would be grateful for an opportunity to help you sort this out. Hi there, we always hope that customers are satisfied with our products and service so it's disappointing that this wasn't the case for you. Not the kind of product behavior and customer support I expected. It is now Friday December 4, 1:30 pm central standard time and have been on hold on phone with customer support for 1 hour and 55 minutes with no indication when they will get to me or if there is even anyone at the office. Not supposed to be this difficult to work with an app. Saw new version yesterday and downloaded it but same issue. I have tried deleting the app, backup data, reset thermostat to factory settings, nothing seems to help get the app to add the device. iPhone setting shows it available but no options from there.

App gets to point to select network name and then nothing.
#Honeywell thermostat screen lights up but no display install
I cannot get through the install process. Decided to delete one of the thermostats from app and add it again. Checked for new updates but none available last week. Then last week noticed app no longer gave correct status readings ( showed units running when in fact they were off, and current and set temperature values were reversed).
#Honeywell thermostat screen lights up but no display pro
I have two T6 Pro thermostats that have bee functioning flawlessly with the Honeywell Lyric app for last two years.
